Custom software

Software that fits your business, not the other way round

The tool you actually need, built around how you already work — then hosted, supported and improved by the people who built it.

The problem

Still running on a spreadsheet?

Most small businesses run on a spreadsheet that only one person understands, and three subscriptions that don't talk to each other. We replace that with one tool built around how you actually work — then host it, support it and improve it.

  • One system instead of four subscriptions
  • Built around your process, not a generic template
  • Works on the phone in a van, not just a desk
  • We host it, back it up and keep it secure
Tell us about your process
Field Ops
JobsTeamInvoices
Today
Diary
Jobs
Stock
Reports
Open jobs
12
This week
£8.4k
Overdue
2
Jobs completed
JOB-2841M. OkaforComplete
JOB-2842R. WhitfieldOn site
JOB-2843T. BergströmScheduled
JOB-2844A. NowakQuoted
JOB-2841 complete
Signed off on site
Invoiced£480
Certificate expiring

R. Whitfield's 18th edition lapses in 21 days.

This month
£24,180
What we build

A map of what software can take off your plate

Grouped by the problem it solves. Most projects pull one or two from each column — if yours isn't listed, it almost certainly still fits.

01

Run the business

The day-to-day machinery — the stuff currently held together by a spreadsheet and one person's memory.

Job & field management

Jobs, engineers, photos from site, certificates and customer sign-off on a phone.

Scheduling & dispatch

Who's where, what's next, and what happens when a job overruns.

Stock & inventory

What you hold, across shops, vans and storerooms, with reorder points.

Quoting & estimating

Your pricing rules turned into a fast, accurate, consistent quote.

Invoicing & chasing

Raise, send, track and chase — without anyone remembering to.

Rotas & timesheets

Shifts, swaps, holiday and hours that feed straight into payroll.

Compliance & certificates

Expiry dates, renewals and evidence, with alerts before they lapse.

02

Serve your customers

Everything that saves your team answering the same question for the fourth time today.

Booking with deposits

Appointments, resources and rooms, with card deposits and reminders.

Customer portals

A login to see orders, documents, progress, invoices and history.

Order & delivery tracking

Live status your customers can check themselves, at 9pm, without ringing.

Digital forms & sign-off

Site forms, checklists and signatures captured on a phone, filed automatically.

Reviews & feedback

Asked for automatically, at the moment the customer is happiest.

03

Understand what's happening

Numbers you'll actually act on, rather than a report nobody opens.

Dashboards & reporting

One screen: what's in, what's out, what's late and what it's worth.

Profitability by job

Which work actually makes money once labour and materials are in.

Alerts that matter

Told when something's wrong, instead of finding out a fortnight later.

04

Connect & automate

Make the things you already pay for talk to each other, and stop typing everything twice.

Integrations

Xero, Stripe, Google, your EPOS, your supplier's system — joined up.

Data migration

Years of spreadsheets and legacy data moved across without losing any of it.

Email & SMS automation

Reminders, confirmations and follow-ups that send themselves.

AI assistants

Trained on your manuals, policies and price lists — answering staff and customers instantly, and admitting when it doesn't know.

Document processing

Read invoices, delivery notes and forms automatically instead of keying them in.

Built, not described

Four screens from four different builds

Every one of these is a real interface pattern we've built — a booking diary that takes deposits, a quote that prices itself, stock that warns you, and a customer watching their order move.

Booking & deposits
Thursday 14 September
4 booked · 2 free · £186 taken
+ Booking
09:00
K. Adeyemi
Cut & finish
Deposit paid
10:30
Available
11:30
S. Doyle
Full colour
Deposit paid
14:00
M. Price
Balayage
Awaiting
16:00
Available
Booking & depositsSalon · 4 chairs
Quote builder
Quote QT-1184
17 Oak Rise · Full rewire
Draft
Consumer unit — 10 way, SPD×1£285.00
Circuit testing & certification×12£420.00
Labour — 2 electricians, 1 day×2£560.00
Add from price list
Materials & labour£1,265.00
VAT at 20%£253.00
Total£1,518.00
Send to customerPDF
Quote builderElectrical contractor
Stock control
Stock
2 low
Stoneware mug — Ash
SM-104
42
in stock
Linen apron — Natural
LA-020
6
in stock
Beeswax wrap, 3 pack
BW-003
88
in stock
Oak board — large
OB-011
2
in stock
Reorder point hit on 2 lines — supplier order drafted.
Stock controlIndependent shop
Customer portal
Your order
Ash dining table, 2.4m
On schedule
Order confirmed
2 Aug
Timber selected
9 Aug
In the workshop
Now
Finishing & wax
Est. 28 Aug
Delivery booked
Est. 4 Sep
Message the workshop
Customer portalMade-to-order furniture
Something bigger

When the rules are the hard part

A compliance control centre we built for a group importing across several markets. It works out, from the border the goods cross, whether the business must file its own declaration or carry someone else's — then generates the task list and tracks it. Watch the routes draw themselves in.

Supply chain compliance · group view
Control Centre
OverviewRoutesRegisterOwners
EU MARKETRotterdamCopenhagenDublinBarcelonaHelsinkiFelixstoweGuangdongChanthaburiPort KlangSantos
Solid — crosses the EU border, we fileDashed — inside the EU, we carry a referenceRed — high-risk origin, escalateEach route has its own colour
Routes
7
5 operator, 2 trader
Open tasks
12
of 31 generated
High-risk
1
needs sign-off
Not registered
2
of 4 markets
Routes on screen
Frames · China → NLoperator
Rubber · Thailand → NLoperator
DC → Nordic storestrader
UK consolidation → IEEscalate
Palm derivative · MY → ESoperator
UK stock consolidated into Ireland is an import, not an internal transfer — the tool flags it before anyone raises the order.

Live demonstration with invented routes and figures — the client's identity and data are not shown.

How it works

Honest timescales, visible progress

A small tool takes one to three months. A system several teams depend on can take six months to a year. What you won't get is a long silence — you'll see something clickable within the first few weeks and every couple of weeks after that.

01

Show us the mess

Send us the spreadsheet, a few screenshots, or a screen recording of the job being done. No meeting required.

02

A prototype in a few weeks

Not a document — something clickable early on, so you're reacting to a real thing instead of imagining one. The finished system takes months, but you won't be waiting months to see it.

03

Built in short cycles

You see progress every couple of weeks and steer it. A long build is fine; a long build you can't see into is not.

04

Hosted and improved

We run it, back it up, keep it secure, and keep making it better as your business changes.

What does it cost?

Bespoke software is a serious investment of both money and time, and we won't pretend otherwise. A focused tool takes one to three months; something several teams depend on can run to a year. Modern tooling and AI assistance make us faster than a traditional agency — they don't make it instant.

Get a straight answer
Focused toolfrom £4,500

One job done properly — a quoting calculator, a booking flow, a dashboard. Typically 1–3 months.

Working systemfrom £12,000

Jobs, stock, bookings or portals, with accounts, permissions and reporting. Typically 3–6 months.

Multi-team platformfrom £25,000

Several teams, several workflows, integrations and migrated legacy data. Typically 6–12 months.

Hosting, support & improvementsfrom £150/month

We run it, back it up, keep it secure, fix things and keep developing it.

Guide prices, excluding VAT. Bespoke software is priced per project — every one gets a fixed quote before anyone commits.

What's the job that eats your week?

Message us about the process that's held together by a spreadsheet and goodwill. We'll tell you honestly whether software would fix it, and what it would cost.